Frequently Asked Questions 
Here you will find answers to some of the most common questions about internet hotspots and wireless networks.
If you can't find the answer here, feel free to contact us.
What is the difference between a wireless hotspot and a wireless access point that I can purchase from a retail store?
If I sell wireless access can it be used at another hotspot?
Can anyone connect to the wireless hotspot?
If I just purchase an access point can I just use WEP / WPA encryption?
Can wifi users connect via their VPN, PDA, wifi phones?
Can I stop users from hogging my broadband connection with music and movie downloads?
Do I need a PC to run a hotspot?
How many concurrent users can access the internet at the same time?
What benefits does my business get for providing public internet access?
What is the difference between a wireless hotspot and a wireless access point that I can purchase from a retail store?
A wireless hotspot allows the following types of access 1.) Paying customers via our AAA accounting server and payment gateway. 2.) A closed user group that is allowed access e.g. hotel managers etc 3.) wireless access cards / scratch cards or emailed cards. A retail wireless router either allows everyone and anyone access or a closed user
or private group e.g. managers
If I sell wireless access can it be used at another hotspot location?
We are flexible, you choose whether you want your access shared.
Can anyone connect to the wireless hotspot?
Anyone can connect, but they will only see your landing page. If they want to obtain access, they can either contact your office to purchase or receive a free voucher, or
they can purchase via credit card online.If I just purchase an access point from a retail store, can I just use WEP / WPA encryption?
This is not a good idea for the following reasons, WEP encryption can be hacked, you have to keep changing the password keys, you have no control
of what users download or how much they download, users can only obtain access during your office hours.Can wifi users connect via their VPN, PDA, wifi phones?
Yes, this is essential in running a successful hotspot.
Can I stop users from hogging my broadband connection with music and movie downloads?
Yes, you can control the upload and download speeds of users as well as blocking certain types of content.
Do I need a PC to run a hotspot?
No you don't need a PC to run a hotspot at your location. If you want internet kiosks, then you will need PCs for the kiosk computers. Ask us about our internet Kiosks.
How many concurrent users can access the internet at the same time?
In theory, 100 WiFi clients could connect, but this also depends on what users are doing,
like watching YouTube, sending emails and the speed of your internet
connection. You can also throttle the speed of each users connection, to
increase the amount of concurrent users on your wifi hotspot.
What benefit does my business get for providing public internet access?
Offering public internet access with wirless or wired kiosks, is an extra value added service
that will make you stand out from your competitors. It has a number of business benefits:
All systems are online and working safe and secure!
Clever stuff we do